Yes! We offer try-ons by appointment in Dublin. While there, you will be able to browse our showroom collection. To avail of this try-on service, simply book a 30 minute shopping/try-on appointment through the link on our website. On booking, you can let us know if there is a special event you are renting for and any particular items you would like to try-on.

(Please keep in mind that Darlo is a small business currently operating from our home but our showroom is coming very soon!)

To rent an item, simply follow the below steps:

1. Browse our products 
2. Check the availability of the product you’re interested in through the calendar associated with that item
3. Add your product to your cart 
4. Choose to collect your item or have it delivered to your door by DPD!

We offer 4, 8 and 12 day rental periods. However, if you require an item for a longer period please reach out and we will do out best to accommodate

We ensure meticulous packaging for your item, but certain fabrics may crease more easily. Should your garment arrive with creases, simply hang it in a steamy bathroom to naturally smooth them out. Avoid ironing or steaming the item, please.

Protect your look for just €15, you can have peace of mind when wearing your rented look by adding our 'Damage Cover' at checkout.

You will be covered for all repairable damage (missing button, missing beads, stain removal) up to a maximum repair cost of €100 per rental.

Please note that Damage Cover does not protect you from the following:

• Theft or loss of an item beyond €100
• Damage of items beyond repair above €100
• Damages in excess of a €100 repair fee

If you do damage your item, please contact us as soon as possible. 

Please note: If you have received your rental as a PR loan / complimentary rental, you will be responsible for the cost of any damage incurred whilst the items are in your possession

Yep, you bet! We get it, we've all been there, scrambling last minute. Just don't forget to place your order by 10am the day before your big event to avail of that next-day delivery!

Under no circumstances should you attempt to clean your item during the duration of your rental. Doing so may result in a damage charge on returning your item. Our specialised cleaners will take care of any stains - please just notify us if you know the source of a stain.

If you wish to cancel your order, please let us know straight away. We are able to cancel and refund any orders 2 weeks in advance of your booking date. After this time you will be issued a credit note. Orders cancelled any later than 72 hours before your rental start date will not be entitled to a credit note and will be charged in full.

When booking your try-on appointment, you will be charged a fee of €15. This €15 is refundable if you cancel your appointment more than 24 hours in advance of your appointment start time. If you cancel within the 24 hour time frame, your appointment fee will not be refunded. If you make a booking in person at the time of your appointment, the €15 charge is fully redeemable against your rental. If you don't find something that suits at the time of your appointment, we unfortunately cannot refund the appointment fee.

Don't worry! On the morning of delivery, you will receive a text from DPD with a 1 hour time slot. There will also be the option to 'collect from your local DPD pickup store' or 'leave in a safe place'.

Please note: any items left in a safe place are left at your own risk.

If you choose the option of collecting your item from our Dublin location, your item will be available for collection on the start date of your rental period. Choosing this option means that the item must be returned to the store on the last day of your rental - simply pop it through the letter box at our location at any time on the last day of your rental period! All instructions will be included in confirmation email.

If you've selected DPD shipping, check your inbox when you receive your item, we'll have sent you a prepaid returns label! Simply place your items in their original shipping box, pop the returns label on and drop it off at your nearest DPD Drop Point before 12 noon on or before the day you are due to return your item. Please ensure you receive proof of postage from your local drop off shop. If you can't find your pre-paid returns label then please contact us and we will happily arrange a new label to be sent out to you.

If in doubt about the fit of an item, we suggest you book a try on appointment with us. Unfortunately, we are unable to issue you a refund or credit note if your item does not fit, as it won't be able to be rented out to another customer for your dates now.

we understand that accidents can happen so we've created our damage protection add-on, which covers you for any amount of damage up to €100. If your item gets damaged, please reach out to us immediately via email hello@darlo.ie or by sending us a DM on instagram.

We reserve the right to pursue up to the full RRP of the item in the rare case where the item is no longer rentable or not returned to us.

If an item is returned later than the day specified on the order, we reserve the right to charge €30 per day if the item/s is late back to us via your credit card on file.